Terms and Conditions
1. Introduction and Scope
These Terms and Conditions govern the use of the website and all purchases made through our store within Australia.
By accessing the website or placing an order, users agree to be bound by these Terms and Conditions.
These terms are established in accordance with the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law (ACL), which sets out consumer rights, guarantees, and fair trading obligations.
2. Eligibility and Use of the Website
Users must be at least 18 years of age or have legal capacity to enter into a binding contract under Australian law.
Users agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
We reserve the right to restrict or terminate access to the website in cases of misuse, breach of these terms, or unlawful activity.
3. Product Information and Availability
All products listed on the website are described as accurately as possible. However, minor variations in colour, size, or appearance may occur due to display settings or manufacturing differences.
Product availability is subject to change without notice. If a product becomes unavailable after an order is placed, the customer will be notified and refunded.
4. Pricing and Payments
All prices are displayed in Australian Dollars (AUD).
Prices include applicable taxes in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Full payment must be made at the time of order confirmation.
We reserve the right to correct pricing errors or cancel orders affected by such errors.
5. Consumer Guarantees
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL).
Under the ACL, customers are entitled to remedies such as repair, replacement, or refund for goods that fail to meet consumer guarantees, including being of acceptable quality, fit for purpose, and matching their description.
6. Limitation of Liability
To the extent permitted by law, our store is not liable for indirect, incidental, or consequential damages arising from the use of the website or products purchased.
Liability for any claim related to goods or services is limited to the remedies provided under the Australian Consumer Law.
7. Intellectual Property
All content on the website, including text, images, graphics, and design, is the property of our store and is protected under the Copyright Act 1968 (Cth).
Users may not reproduce, distribute, or use any content without prior written consent.
8. Privacy
Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
9. Contact & Customer Support
Email: premiumsupport@pinemyhome.com
Phone: +81 (801) 702 88 15
Address: 407-10 NISHIHIRAI, NAGAREYAMA-SHI, CHIBA 270-0156, JAPAN
Business Hours: Monday to Friday, 7:45 AM – 4:15 PM
Service Area: Australia